axess Intelligence (“axess“, “we” or “us“) provides innovative market intelligence services to our customers and users (“you”). In doing so, we recognize and greatly respect your privacy rights, and we provide this policy (“Privacy Policy“) to make you aware of how we collect and use information from you pertaining to your use of axess Intelligence (our “Website“) as well as the products or services that you access through the Website (our “Products“), including axess intelligence platform, software accessible in SaaS mode developed by axess Intelligence. We also explain in this Privacy Policy certain rights that you have in respect of your Personal Information (as defined herein). We will not use or share your information with anyone except as described in this Privacy Policy.
Please read this Privacy Policy carefully to understand our practices in relation to Personal Information (as defined herein). This Privacy Policy provides you with information about:
- Information collected and how it is used
- Direct marketing and how you can manage your preferences
- Cookies and third-party services
- How we use Personal Information
- The legal basis for using your Personal Information
- How we protect and store your information
- Your rights
- How to contact us
This Privacy Policy may be updated from time to time and therefore we ask you to check back periodically for the latest version of the Privacy Policy, as indicated in the “Last updated:” date at the bottom of the policy. There may also be external links to third party websites and services on our Website. This Privacy Policy does not apply to your use of a third-party site or service. To read our Terms and Conditions, please visit this page.
1. Information collected and its use
1.1 Personal Information We collect information that identifies an individual or may with reasonable effort allow the identification of an individual, or may be sensitive in nature (“Personal Information“) when you register with or use our Website or one of our Products or commence direct communications with us either in relation to a query or complaint.
We will ask you to provide certain Personal Information if you choose to create an axess Intelligence account or use our services. This may include your name, work email, work address, employer, payment information, and phone number. We collect this information, only if voluntarily provided by you, in order to create and authenticate your account and provide you access to our Products and services. Where you try to consult with a member of our sales team, we will also collect Personal Information that you voluntarily provide about your work and your company. We also collect Personal Information when you commence direct communications via our Website enquiry form, by telephone or writing to us. When you commence direct communications with us, we may retain such communications and the accompanying Personal Information in order to process your inquiries, respond to your requests and improve our services.
1.2 Web Server Information Like most website operators, we also collect web server log information of the sort that web browsers and servers typically make available (“Web Server Information”). This Web Server Information includes non-personally-identifying information such as browser type, language preference, and the date and time of each visitor request, as well as potentially personally-identifying information like Internet Protocol (IP) addresses. In either case, we do not use such Web Server Information to identify visitors to our Website, and we do not disclose any Personal Information included in such Web Server Information to third parties, other than under the specific circumstances described below in this Privacy Policy where Personal Information may be disclosed. Our purpose in collecting this Web Server Information is to better understand how our visitors use the Website in order to improve the Website and our Products.
We host our website with Webflow. The provider is Webflow, Inc., 398 11th Street, 2nd Floor, San Francisco, CA 94103, USA (hereinafter referred to as Webflow).
If you visit our website, Webflow will collect various log files including your IP addresses.
Webflow is a tool for creating and hosting websites. Webflow stores cookies or other recognition technologies that are required for the display of the page, the provision of certain website functions and the security of the website (necessary cookies).
For more information, please see Webflow's privacy policy: https://webflow.com/legal/eu-privacy-policy.
The use of Webflow is based on Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in providing the most reliable possible representation of our website. If the relevant consent has been requested, the processing will take place exclusively on the basis of Art. 6 para. 1 lit. a GDPR and $ 25 para. 1 TTDSG, provided that the consent includes the storage of cookies or access to information on the user's terminal device (e.g. device fingerprinting) within the meaning of the TTDSG.
The consent can be revoked at any time. The data transfer to the USA is based on the standard contract clauses of the EU Commission. For more details, please see: https://webflow.com/legal/eu-privacy-policy
We have concluded a contract on order processing (AVV) with the aforementioned provider. This is a contract required by data protection law, which ensures that this provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
2. Direct marketing and preference management
We may use your Personal Information, voluntarily provided by you in the circumstances described herein, to let you know about our Products and services that we believe will be of interest to you. In all cases, we will respect your preferences for how you would like us to manage such marketing activity with you. To protect privacy rights and to ensure you have control over how we manage marketing activities with you:
2.1 we will take steps to limit direct marketing to a reasonable and proportionate level and only send you communications which we believe may be of interest or relevance to you;
2.2 you can ask us to stop direct marketing at any time – you can ask us to stop sending email marketing, by following the ‘unsubscribe’ link you will find on all the email marketing messages we send you; and
2.3 you can change the way your browser manages cookies, which may be used to deliver online advertising, by following the settings on your browser.
3. Cookies and third-party services
3.1 Use of Cookies, Web Beacons, Pixels and other Technologies – Our Website uses certain monitoring and tracking technologies (such as cookies and pixels). A cookie is a small text file that is stored in a web browser directory by a website or an advertisement related action. Our Website uses two types of cookies: session cookies and persistent cookies. Session cookies are created temporarily in your web browser directory while you are visiting a website and are deleted once you leave the website. Persistent cookies remain in your web browser and are activated again once you visit the website that created that specific cookie. We use these technologies in order to ensure proper operation of our Products and Website, collect information and ensure information security. Although our collection of such information is not used to personally identify users, we are still committed to giving you the opportunity to exercise your choice of opting out from our collection of such information. For removing cookies and other technologies used on our Website, please refer to the “Opt-Out Option” sub-section below. We will not use the above technologies to collect Personal Information without obtaining your permission.
3.2 Opt-Out Option – Please note that your browser enables you to disable all cookies (if you do not know how to do this, check out the “Help” section of your browser), however, this may interfere with your use of the Website or other internet websites.
3.3 Analytics – We may use certain third-party service providers to monitor and analyze the use of our Website and/or Products, including the following: Google Analytics, Intercom, LinkedIn, Facebook and Hubspot.
4. Use of personal information
axess Intelligence will use Personal Information solely in order to provide you with our Products and services, process your inquiries, respond to your requests and improve our services.
5. Legal basis for the use of personal information
We will only collect, use and share your Personal Information where we are satisfied that we have an appropriate legal basis to do this. This may be because:
5.1 you have provided your consent to us using the Personal Information;
5.2 our use of your Personal Information is necessary to perform a contract or take steps to enter into a contract with you (e.g. providing you with our Products, and services, creating your user account);
5.3 our use of your Personal Information is in our legitimate interest as a commercial organization, subject to your interests and fundamental rights. In these cases, we will look after your information at all times in a way that is proportionate and respects your privacy rights and you have a right to object to processing as explained in “your rights” section below;
5.4 our use of your Personal Information is necessary to comply with a relevant legal or regulatory obligation that we have (e.g., the disclosure of information to law enforcement or tax authorities). If you would like to find out more about the legal basis for which we process Personal Information, please contact us.
6. Protection and storage of personal information
6.1 Security – We have implemented and maintain appropriate technical and organizational security measures, policies and procedures designed to reduce the risk of accidental destruction or loss, or the unauthorized disclosure or access to such information appropriate to the nature of the information concerned. Note that, although we take measures to secure the information we collect and reduce the risk of unwanted disclosure, we cannot guarantee that the information will not be exposed as a result of unauthorized penetration to our servers. However, we make commercially reasonable efforts to make the collection and security of such information consistent with this Privacy Policy and all applicable laws and regulations. As the security of information depends in part on the security of the computer you use to communicate with us and the security you use to protect your user IDs and passwords, please take appropriate measures to protect this information. 6.2 Retention of your Personal Information – We will store your Personal Information for as long as is reasonably necessary for the purposes for which it was collected, as explained in this Privacy Policy.
7. Your rights
You may revise your Personal Information by editing your account details. You also have the right to ask axess Intelligence to amend any Personal Information it holds about you if it is inaccurate or misleading by emailing our Data Protection Officer at dpo@axessintelligence.com.
8. Contact us
If you have any questions, concerns or complaints regarding our compliance with this notice and the data protection laws, or if you wish to exercise your rights, we encourage you to contact our Data Protection Officer at dpo@axessintelligence.com
