From setup and onboarding to insights meetings and ongoing support. Our enablement team and insights experts are here to ensure your organization gets the most out of axess Intelligence.
We're by your side
We provide everything you need to ensure your success.
Dedicated account manager Your Customer Success Manager will be your advocate, listening to your needs and providing expert advice.
Onboarding & implementation: Our steadfast expert team will take care of everything, so that you’re up and running in no time — from setup to rollout and beyond.
Insights meetings & support We’re dedicated to ensuring you have the best intelligence resources you need as you make profound business decisions.
Close exchange and attention to your needs
From the moment you become an axess customer, you will be in touch with a single point of contact – throughout your journey with us.
We work closely with our customers and develop our products along their needs. Your feedback and requests are taken into account when making product decisions.
We help you create a strategic impact on your business.
Easy to set up and quick to roll out
We’ll work closely with you to understand your goals and needs in terms of data coverage.
There is no technical setup needed from your side – we’ll take care of everything and will set you up for success.
We'll also take care of a successful onboarding of your team members, including those who newly join over time.
Regular check-ins and insights meetings
We’ll have regular meetings to discuss usage of the platform. We’ll keep you in the loop with our feature launches and upcoming product roadmap.
We'll also have regular meetings to discuss insights that are relevant to your company and we'll upskill your team.
We’re here for you when you need us
If something comes up, don't worry. We'll have your back. Our support team is available to answer any questions and resolve any issues to keep you on track. Even if you are on the other side of the world in a different time zone.
As a customer, with axess Intelligence you have a partner you can rely on. Not only reliable software, but also people you enjoy working with.
Learn why market leaders work with axess Intelligence